Factory Reset

Starting Over


Completing a factory reset will affect everyone connected to Monument and each person will have to uninstall and reinstall the app. Content will not be deleted from the hard drive, but all content will be removed from the app and uploading/analysis will start from scratch.

Note: A factory reset will remove albums, tags, saved people, etc. for all connected users. Note: All other users/devices will need to uninstall and reinstall the Monument apps: https://getmonument.com/apps

Tip: If you are experiencing issues, please contact us at support@getmonument.com

  1. Go to Settings > Factory Reset


  2. Click Continue


  3. Enter your Monument Serial Number

  4. Click Continue


  5. Complete Setup
    6. Setup iOS and Android

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.